HELP CENTRE

• How to open an IBC003 account?
  • Step1. Click on "Register now"
  • Step2. Fill in the form with your personal information, having in mind that all the fields with a star (*) are relevant.
  • Step3. Confirm that you are over 18 years of age, then click on "Submit".
• What should I do if I forgotten my User ID or Password?
  Please contact our dedicated customer services team immediately either by Email, Telephone.
• Why can't I log in into the game server?
  Please check your internet connection status. If problem persists, please contact our customer service for assistance.
• Why do live games not respond sometimes?
  This may be due to temporary poor connection by your internet provider. As well, this may be related to your computer's performance, please restart and try again. If the problem continues, please contact our customer service.
• Who do I contact if I have questions about my account?
  Please look under the "Contact us" section and contact us at your most convenient choice.

We will get back to you in the earliest time possible.